Open Sesame Door Systems, Inc • 1933 Davis St • Ste 279 • San Leandro • CA 94577
Conforms to UL
As Seen Numerous Times On:
The internal battery in the Open Sesame door operator is a 12 volt,
1.2Ah sealed lead-acid type, like in a car. We use the MK (brand)
ES1.2-12. Typically it will last from 2-5 years before needing to be
replaced. Usually at the end of it's life, you will notice that the door
opens and closes more slowly, then finally reaching a point where the
door fails to open. Of course, if you have had a power outage recently,
the battery could just need to be recharged. This should happen in a
few hours after the power returns (make sure the on-off switch is in
the “off” position to insure no charging problems). Also, make sure
that the power transformer is still plugged into the wall outlet and that
the green light on it is lit.
The battery (or the equivalent of another brand) can be obtained at a
Batteries Plus or Interstate Battery store, if you have one locally. If not
we will sell one to you for $25, plus $12 shipping (2-day FedEx).
To replace the battery, loosen the two Philips head cover screws on the
operator (at the top and bottom center) about 1/4" and slide the cover
off. You will have to open the door slightly so you can get a screwdriver
on the top screw since the arm is in the way when the door is closed.
The battery is held in place at two places. There is a small black screw
that holds it down, but you do not have to remove the screw. A piece
of tape runs down the side of the battery to hold it in place. Peal the
tape strip off the side of the battery, then rotate the back of the
battery out toward the side of the case. It will come out from under
the black screw head and you can then remove it. After pealing off the
electrical tape over the battery terminals, pull off the two connectors
with the attached orange and black wires.
When putting in the new battery be sure that the connectors fit tight
on the battery terminals, a loose connection here could cause
problems. You can squeeze the terminals gently with a pair of pliers
while they are disconnected if necessary to make the connection
tighter. Make sure to observe the correct polarity when replacing the
wires on the battery terminals. The tape that was over the battery
terminals keeps them from scratching through the paint and shorting
out on the inside of the cover, so be sure to replace the tape. Put the
battery back in the operator by positioning it under the black screw
head and swivel the back of the battery inward. Replace the tape strip
on the side of the battery to hold it in place. Replace the cover and
tighten the two screws (be careful not to strip the threads).
If you need assistance with this you can always call us at 800-673-
6911 during our regular business hours.
Call us at 800-OPEN-911 (800-673-6911) 9:00am to 5:30pm Pacific Time